Protecting the World's workers

Medical professionals providing trustworthy quality PPE supply via our Worldwide direct to manufacturing network, ensuring best in class protection, with rapid delivery to frontline organisations everywhere. We also provide tailored coronavirus testing.

Terms of Use and Sale


Welcome to (our site).

These terms of use and sale ( Terms) tell you the rules for using our site and the terms on which we provide you with our goods and services.

Who we are and how to contact us

Our site is operated by Intelligent PPE Solutions Ltd (t/a 1 World Medical) (referred to as 1 World Medical, we, us or our on this site). We are registered in England under company number 12607408 and have our registered office at 85 First Floor, Great Portland Street, London, United Kingdom, W1W 7LT.

To contact us about these Terms, please email [email protected]

Our site, goods and services only for users in the uk

Our site is directed to people residing in the United Kingdom. As such, we do not deliver our products or sell our services outside of the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

Our pro bono mission

We provide our goods and service to certain pre-approved ‘pro bono’ customers. Where you are public healthcare organisations, government/public organisations, charities, volunteer groups and NGOs, you may be eligible to register as a pro bono customer. If you would like to do so, please contact us at [email protected].

As a pro bono customer, certain parts of these Terms may not apply to you (or apply differently) and we have made this expressly clear in each relevant section.

By using our site you accept these terms

Please read these Terms carefully before using our site. By using our site, you confirm that you accept these Terms and that you agree to comply with them and the additional terms which apply to this site (see section below). We recommend that you print or save a copy of these Terms for future reference. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

Other terms that apply to you

These Terms refer to the following additional terms, which all apply to use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect about you or that you provide to us.
  • Our Cookie Policy, which sets out information about the cookies on our site.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off copies, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others to the content posted on our site (such as our PPE products) and we invite you to do so provided you acknowledge our status (and that of any identified contributors) as the authors of such content. However, you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must not use any part of the content on our site for commercial purposes without obtaining an licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Links to other websites

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. Your use of any third party sites or resources may be subject to separate policies and terms of use of third parties which you should carefully review. You are solely responsible for any interactions you may have with such third party sites.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission at any time and without notice.

We are not responsible for viruses

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that our site will be secure or free from bugs or viruses, that the content on our site is accurate, complete or up to date or that the functions contained in our site will be uninterrupted or error-free, that defects will be corrected, or that the servers that make the content available will be free of viruses or other harmful components.

You are responsible for configuring your devices, applications, programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not (and must not assist anyone else to) attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Our intellectual property rights

All textual, graphical, and other content appearing on our site are the property of us or our licensors. Our site and all content on our site are provided for lawful purposes only. By accessing and using our site, you agree to abide by all laws applicable to the use of our site.

All brand, product, service and process names appearing on our site are trade marks of their respective holders. Reference to or use of a brand, product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that brand, product, service, or process by us or our affiliates or subsidiaries. Nothing contained on our site (including these Terms) shall be construed as conferring, by implication or otherwise, any license or right (where registered or unregistered) under any patent, copyright, trade mark, or other intellectual property right of ours or any third party, except as expressly granted herein.

All trade marks, service marks, logos and graphics of specific facilities, partners or clients and customers of ours contained on our site are the sole property of their respective owners.

Prices and availability of products

All prices on our site for products are inclusive of legally applicable VAT. Where you are a pro bono customer, the prices (inc. VAT) advertised shall be disapplied to the orders (or intentions to order) you make.

Sometimes, despite our efforts, the availability of certain items may not be correctly displayed on our site. Where this is the case, once we process your order (or your intention to order), we will notify you that your products are unavailable and unless you wish to proceed with the order as amended, you will not be charged. If you are accidently charged for unavailable products we will refund you accordingly.

When you place an order (or your intention to order), we make no commitment or guarantee that we will be able to fulfil that order (or intention to order). We will not be liable for any failure by us to provide you with the number of products you ordered (or indicated your intention to order) or at all.

Product information and other information on our site

We are not the manufacturer of any of the products sold on our site. We try to ensure that all product information displayed on our site is correct but you should refer to the actual product packaging and materials which may contain more or different information that we display. All information about the products on our site is provided for general information only and therefore we recommend that you always read the labels, warning and directions provided with the product before use.

The information on this site is not intended to amount to advice given by a medical practitioner, pharmacist or other licensed healthcare professional on which you should rely. We accept no liability for inaccuracies or misstatements about products manufactured by third parties and advertised on our site. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

No warranties or implied terms

All warranties and representations as to the products and services provided by us, whether statutory or implied, are expressly excluded to the maximum extent permitted by law.

Your right of cancellation as a consumer

Where you are a consumer, you may have a statutory right to cancel your order (or your intention to order) without giving any reason within 14 days from the day on which you (or a third party identified by you, other than the delivery company) receives your purchases or from the day of the conclusion of the contract (e.g. where we have a subscription with you for ongoing product delivery). This statutory right does not apply to:

  • the delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
  • the supply of goods made to your specifications or clearly personalized;
  • the supply of goods which may deteriorate or expire rapidly;
  • a service if we have fully performed it and you accepted when you placed your order (or your intention to order) that we could start to deliver it, and that you could not cancel it once delivery had started; and
  • the supply of digital content (including apps, digital software, ebooks, MP3, etc) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order (or your intention to order) that we could start to deliver it, and that you could not cancel it once delivery had started.

To cancel an order (or your intention to order) please email us at [email protected].Where you do cancel your order (or your intention to order), we will reimburse all payments received from you for that order (or intention to order) including the cost of the least expensive type of delivery offered by us, no later than 14 days from the day on which we received your cancellation request. For your convenience, we will use the same payment method you used for the original order to process your repayment. We may withhold reimbursement until we have received the goods back from you or you have supplied evidence that you have sent the goods back by recorded delivery to us, whichever is soonest.

Our liability to you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. However, we will not be liable to you for any loss or damage (including loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage), whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with your use of, or inability to use, our site; or your use of or reliance on any content displayed on our site.

You agree that use of our site is at your sole risk. You (and not us) assume the entire cost of all necessary servicing, repair or correction of your system. You agree that neither we, nor our affiliated or related entities (including our providers), nor any of their respective employees, or agents, nor any person or entity involved in the creation, production and distribution of our site, is responsible or liable to any person or entity whatsoever for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from the use or attempted use of our site or any other linked site. You expressly acknowledge and agree that we are not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties.

To the maximum extent permitted by law, our total liability to you shall not exceed an amount equal to the amounts paid by you to us for goods and/or services ordered through our site.


You agree to indemnify, defend, and hold harmless us and our providers, our and their officers, directors, employees, affiliates, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation by you of these Terms.

No waiver

If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.

No children

We do not sell our products to children. If you are under 18 years of age, you may only use our site with the involvement of your parent or guardian.


If any term or condition contained in these Terms is declared unenforceable for any reason, then any such term will be deemed severable from the remaining terms and will not affect the validity and enforceability of such remaining terms.

Applicable law

These Terms are governed by and shall be construed in accordance with English law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, their subject matter or the formation of these Terms as a contract between you and us (including non-contractual disputes or claims).

Changes to these terms, our site or our goods and services

We reserve the right to amend these Terms, our site and our goods and services from time to time. You will be subject to the terms and conditions, policies in force at the time that you order goods or services from us so please check them every time you use our site.

These Terms were last updated on 29 June 2020.

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